Terms and Conditions for Valency Pro Clean

Effective Date: March 27, 2025

Welcome to Valency Pro Clean (referred to as "we," "us," "our," or "Valency Pro Clean"). These terms and conditions ("Terms") govern your use of our website located at www.valencyproclean.com (the "Site") and any services provided by us (the "Services"). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site or Services.

1. Acceptance of Terms

By using our Site, you agree to these Terms and any future modifications. We reserve the right to update or change these Terms at any time, with changes taking effect upon posting on this page. It is your responsibility to review these Terms regularly.

2. User Accounts

To access certain features of the Site or Services, you may need to create a user account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated.

You are responsible for safeguarding your account credentials and agree to notify us immediately of any unauthorized access to your account. We are not responsible for any losses resulting from unauthorized access to your account.

3. Use of the Site and Services

You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You agree not to:

Violate any applicable laws, regulations, or rules in your jurisdiction.

Use the Site or Services for any fraudulent, abusive, or harmful activities.

Attempt to access the Site or Services by circumventing any security measures.

Interfere with or disrupt the functioning of the Site or Services, including the transmission of viruses or other harmful code.

4. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is owned by Valency Pro Clean or its licensors and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content from the Site without our prior written consent.

5. Services

Valency Pro Clean provides professional cleaning services, including but not limited to residential, commercial, and specialized cleaning. Detailed descriptions of our services and pricing are available on our website. We reserve the right to modify or discontinue any services at any time without notice.

6. Payment Terms

By using our Services, you agree to pay any fees associated with the services you request. All payments are processed securely via our payment processor. You are responsible for ensuring that your payment details are accurate and up-to-date.

7. Limitation of Liability

To the fullest extent permitted by law, Valency Pro Clean and its affiliates, officers, employees, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or Services. Our liability is limited to the amount paid by you for the specific service or product giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless Valency Pro Clean and its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Site, Services, or violation of these Terms.

9. Third-Party Links

Our Site may contain links to third-party websites or services that are not controlled by Valency Pro Clean. We are not responsible for the content, privacy practices, or availability of third-party websites. We encourage you to review the terms and conditions of any third-party site you visit.

10. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Site, you consent to the practices described in the Privacy Policy.

11. Mobile Communications (A2P Compliance)

If you provide us with your phone number or subscribe to our communication services, you consent to receive marketing and transactional messages from Valency Pro Clean via SMS, voice, or email. You acknowledge and agree to comply with all applicable regulations, including A2P (Application-to-Person) messaging guidelines, in the use of your phone number.

If you wish to opt-out of receiving further communication, you may contact us via [email protected] or follow the opt-out instructions provided in any communication we send.

12. Termination

We reserve the right to suspend or terminate your access to the Site or Services if you violate these Terms or for any other reason at our sole discretion. Upon termination, all provisions of these Terms that by their nature should survive termination shall remain in effect, including ownership provisions, warranty disclaimers, and limitation of liability.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of North Carolina, without regard to its conflict of law principles.

14. Dispute Resolution

Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association or a similar arbitration body. The arbitration shall take place in North Carolina.

15. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

Valency Pro Clean

2430 Radrick Lane

Charlotte, NC 28262

[email protected]

980-324-2944